The pool heating industry is a very different industry then many of us who are traditionally from the air conditioning industry are used to.
Plain and simple many pool heater manufacturers are smaller and not as a stable as what most Americans have come to expect from a manufacturer. There is a lot of turnover/buyouts and it seems every few years there is a new low cost option that customers can choose, but do so at their own detriment. Additionally, many pool heater manufacturers have very little support staff or quality distribution for their replacement and warranty parts. Its this lack of support that makes us hesitant to suggest just any sort of pool heater for your home or business.
That being said, we are thoroughly impressed with three manufacturers in particular, AquaCal (who also makes TropiCal units), Hayward, and Oasis.
AquaCal heat pump pool heaters are the industry leader when it comes to quality, warranty, and customer support.
AquaCal has in our opinion, the best heat pump pool heater on the market. The HeatWave Super Quiet (the flagship product) from AquaCal is proven to be the quietest unit in the pool heater industry. While many other units even have some form of “quiet” in their name or marketing, the AquaCal is proven to be the best in terms of decibel rating. These units are virtually silent; you won’t hear them running if you’re any more then 10 feet away from it.
They are also the most efficient heat pump pool heaters. This is accomplished through their patented Thermo-Link Technology. Click here to learn more about the difference this heat exchanger makes for efficiency. This makes a huge difference in the units efficiency when paired with a variable speed pool pump.
AquaCal’s Heat Wave Super Quiet also has a great feature for the Florida sun, a recessed control board. Pictured below (on the Tropical unit), this allows us to protect the control board to be protected from getting faded/damaged from the hot Florida sun, a great and innovative feature.
One of our favorite features from AquaCal is the standard 2-year Labor Warranty. Unlike most pool heating companies, the AquaCal units comes with a labor warranty that is completely executed from the manufacturer themselves (if you’re located in Florida like us). With other pool heater manufacturers, if the unit ever has an issue, a technician from the local contractor who installed the unit would re-visit the property to diagnose the issue. AquaCal instead dispatches a technician who is employed by them, the manufacturer to diagnose the issue and let you know what is wrong. An issue is incredibly rare for one thing (we just have not had many issues at all with these units), but it does show the length to which AquaCal will go to back up their product.
They also have a seven year parts, seven year compressor and lifetime heat exchanger tube warranty.
This is the best warranty for a pool heater that we have found to date.
A great part about living in Florida is the fact that we are the pool heater manufacturer capital of the country (and really the world). AquaCal’s factory and headquarters are based out of St. Petersburg, Fl. Additionally, they have the same parent company as their distributor HornerXpress (both are part of Team Horner). In simpler terms, the company and all of their replacement parts are streamlined to work together very efficiently and effectively.
We’ve had no problems getting AquaCal replacement and warranty parts in a timely manner, meaning you wont be waiting for weeks for a repair part to come in when its not stocked locally. This is something we do experience quite often when repairing many other heat pump pool heaters that aren’t as well supported.
In summary, we love the AquaCal Pool Heaters. Fill our this quick form below if you’re interested in getting a no-pressure estimate from us to install one!